Frequently Asked Questions
Please read our FAQ before sending us a message.
All of our products come with free shipping. You may also choose the $5 Express Shipping option if you are a customer from the USA.
Shipping generally takes about 2-5 weeks for most products. North America is usually a bit quicker, whereas Russia and Brazil take slightly longer. If you need to track your order please contact us and we would be happy to send you the tracking information. If you selected the Express Shipping option, it should take about 10-15 days.
The best way to check on your orders progress is to email us at firstname.lastname@example.org with your order number and we can reply with a tracking update.
We accept Paypal, and Visa and Mastercard through Paypal. All of our prices are in USD.
Most of our items are shipped from China.
If you are unsatisfied with your product, or your product has taken longer than 8 weeks to arrive, please contact us with your order number and complaint at email@example.com and we would be happy to refund your money.
Send us an email
Please contact us at firstname.lastname@example.org if you have any inquries